Customers involved with complex, sophisticated, and mission-critical business applications/products have a natural need to organize themselves into groups that represent their nuanced and general needs of their role with these products. They want to find people like them who have experienced or are experiencing the challenges and opportunities related to these products. They want to network and build relationships that help them with their challenges. Many times, in the spirit of benefiting from better products overall, they are more then willing to share this information with others. The independent nature of this process compels these customers to find solutions that help them “self-organize”.
WorkOutLoud's Customer Community Platform automates the customer experience with the tools your customers need to self-organize.