Why they come…
February 16th, 2017 by PezignsWhy do your users come to your customer community?
- They come to review the calendar for upcoming education meetings – web and face to face.
- They come to connect with others like them
- They come to follow the activities of a special interest
- They come to ask a question
- They come to share a solution
- They come to organize an event or activity
- They come for support
- They come to see what’s hot, what’s new
- They come to post a blog
- They come to start a special interest group
- They come to do a survey
- They come to send a message
- They come to have a video chat
- They come to create a newsletter
- They come to find others like them
- They come to find a vendor and/or solution
- They come because they want to be successful with your products
The most important question for you is… do you have a community for your customers to come to?